Why is there a difference between the number of gifts requested on my Manage Registry page vs. the number of gifts requested on my guest-facing registry page?

On your Manage Registry page, the gift count will be reflected based on the quantity of the items you are requesting. If you added 12 dinner plates and 12 mugs you will see that you are asking for 24 gifts.

When your guests view your registry page they will see the gift count based on the products you added, not the quantity requested. This means if you added 12 dinner plates and 12 mugs all from the same brand, they will only see that you have added 2 products to your registry.

When they take a closer look at the product, they will see the quantity you requested.

Screenshot 2024-10-21 at 1.45.10 PM

Questions in this section

Questions in this section

\n
Web Accessibility
\n \n\n\n\n\n\n\n \n ","userCtx":{"object_id":"67d4b51772733edffe1b62d4","is_spoof":false,"has_registry":false,"has_wedding_account":false,"has_website":false,"has_guest_list":false,"has_inspiration_account":false,"has_invitation_account":false,"has_marketplace_account":false,"has_completed_onboarding":false,"has_store_account":false,"has_baby_registry":false,"is_inspiration_vendor":false,"is_inspiration_admin":false,"has_board_items":false,"is_guest":true,"user_experiments":{"yw-dashboard-v2-new-users":{"key":"yw-dashboard-v2-new-users","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"paper-guest-addressing-improvements-v4":{"key":"paper-guest-addressing-improvements-v4","state":"TEST","variation_key":"TEST-1"},"paper-free-samples-secondary-nav":{"key":"paper-free-samples-secondary-nav","state":"TEST","variation_key":"TEST"},"core-contact-collector-redesign":{"key":"core-contact-collector-redesign","state":"TEST","variation_key":"TEST"},"hdyhau-subway":{"key":"hdyhau-subway","state":"TEST","variation_key":"TEST"},"marketplace_featured_vendors_holdout":{"key":"marketplace_featured_vendors_holdout","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"yw-dashboard-v2":{"key":"yw-dashboard-v2","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"website-signup-landing-v2":{"key":"website-signup-landing-v2","state":"TEST","variation_key":"TEST-1"},"paper-wedding-shower-invitation":{"key":"paper-wedding-shower-invitation","state":"TEST","variation_key":"TEST"},"payment-intent-vendor-upgrade-ramp":{"key":"payment-intent-vendor-upgrade-ramp","state":"TEST","variation_key":"TEST"},"session-replay-sample-rate":{"key":"session-replay-sample-rate","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"nav-paper-boutique":{"key":"nav-paper-boutique","state":"TEST","variation_key":"TEST"},"single-page-website-onboarding":{"key":"single-page-website-onboarding","state":"TEST","variation_key":"TEST-1"},"ww-edit-hide-customization":{"key":"ww-edit-hide-customization","state":"TEST","variation_key":"TEST-1"},"vendor-credits-payment-intent":{"key":"vendor-credits-payment-intent","state":"TEST","variation_key":"TEST"},"guest_list_desk_to_app":{"key":"guest_list_desk_to_app","state":"TEST","variation_key":"TEST-1"},"manage-registry-page-v2":{"key":"manage-registry-page-v2","state":"TEST","variation_key":"TEST-2"},"dstd-navigation-entry":{"key":"dstd-navigation-entry","state":"TEST","variation_key":"TEST"},"dstd-website-entry":{"key":"dstd-website-entry","state":"TEST","variation_key":"TEST"},"community":{"key":"community","state":"TEST","variation_key":"TEST"},"onboarding-v3-gp-mobile":{"key":"onboarding-v3-gp-mobile","state":"CONTROL","variation_key":"TEST-0"},"marketplace-event-spaces-v2":{"key":"marketplace-event-spaces-v2","state":"TEST","variation_key":"TEST"},"paper-add-ons":{"key":"paper-add-ons","state":"TEST","variation_key":"TEST"},"hero_nav_image_crop":{"key":"hero_nav_image_crop","state":"TEST","variation_key":"TEST"},"cards-registry-search-results":{"key":"cards-registry-search-results","state":"TEST","variation_key":"TEST"},"hero-image-customization":{"key":"hero-image-customization","state":"TEST","variation_key":"TEST"},"paper-pdp-suite-versions":{"key":"paper-pdp-suite-versions","state":"TEST","variation_key":"TEST-1"},"mobile-paper-preview":{"key":"mobile-paper-preview","state":"TEST","variation_key":"TEST"},"website-marquee-fix":{"key":"website-marquee-fix","state":"TEST","variation_key":"TEST"},"date-checkbox-update":{"key":"date-checkbox-update","state":"TEST","variation_key":"TEST"},"marketplace-preauth-srp-pros-and-cons-release-ramp":{"key":"marketplace-preauth-srp-pros-and-cons-release-ramp","state":"TEST","variation_key":"TEST"},"cards-customization-panel":{"key":"cards-customization-panel","state":"TEST","variation_key":"TEST"},"change-design-improvements":{"key":"change-design-improvements","state":"TEST","variation_key":"TEST"},"checkout-payment-intents-release-ramp":{"key":"checkout-payment-intents-release-ramp","state":"TEST","variation_key":"TEST"},"core-desktop-nav-plan-flyout":{"key":"core-desktop-nav-plan-flyout","state":"CONTROL","variation_key":"TEST-0"},"marketplace-hide-boost-listing-link":{"key":"marketplace-hide-boost-listing-link","state":"TEST","variation_key":"TEST"},"content-quiz-experiment":{"key":"content-quiz-experiment","state":"TEST","variation_key":"TEST-2"},"checkout-better-hierarchy-v3":{"key":"checkout-better-hierarchy-v3","state":"CONTROL","variation_key":"TEST-0"},"ulp-txt-only-promo-banner":{"key":"ulp-txt-only-promo-banner","state":"TEST","variation_key":"TEST"},"edit-banner-migration":{"key":"edit-banner-migration","state":"TEST","variation_key":"TEST"},"marketplace-zendesk-chat":{"key":"marketplace-zendesk-chat","state":"TEST","variation_key":"TEST"},"gift-giver-reminder-timing-v4":{"key":"gift-giver-reminder-timing-v4","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"new-paper-type-signage":{"key":"new-paper-type-signage","state":"TEST","variation_key":"TEST"},"wedding-website-to-instant-registry-2":{"key":"wedding-website-to-instant-registry-2","state":"TEST","variation_key":"TEST-1"},"core-budget-tool-mini-quiz-entry-point":{"key":"core-budget-tool-mini-quiz-entry-point","state":"TEST","variation_key":"TEST-1"},"external-registries-synching-messaging":{"key":"external-registries-synching-messaging","state":"TEST","variation_key":"TEST"},"marketplace-post-inquiry-instant-registry-cross-conversion":{"key":"marketplace-post-inquiry-instant-registry-cross-conversion","state":"TEST","variation_key":"TEST-2"},"yw-wedding-essentials":{"key":"yw-wedding-essentials","state":"TEST","variation_key":"TEST-1"},"paper-premium-collections":{"key":"paper-premium-collections","state":"TEST","variation_key":"TEST"},"paper-table-number":{"key":"paper-table-number","state":"TEST","variation_key":"TEST"},"new-paper-type-napkins":{"key":"new-paper-type-napkins","state":"TEST","variation_key":"TEST"},"vm-quiz-payoff":{"key":"vm-quiz-payoff","state":"CONTROL","variation_key":"TEST-0"},"onboarding-gp-desktop-jan-2023":{"key":"onboarding-gp-desktop-jan-2023","state":"TEST","variation_key":"TEST-1"},"payment-intent-upgrade-ramp":{"key":"payment-intent-upgrade-ramp","state":"TEST","variation_key":"TEST"},"suites-nav":{"key":"suites-nav","state":"TEST","variation_key":"TEST"},"new-paper-type-stickers":{"key":"new-paper-type-stickers","state":"TEST","variation_key":"TEST"},"single-page-websites":{"key":"single-page-websites","state":"TEST","variation_key":"TEST"},"wedding-website-to-instant-registry":{"key":"wedding-website-to-instant-registry","state":"TEST","variation_key":"TEST-1"},"easy-publish-website":{"key":"easy-publish-website","state":"TEST","variation_key":"TEST"},"website-v2":{"key":"website-v2","state":"TEST","variation_key":"TEST"},"secondary-nav-diy":{"key":"secondary-nav-diy","state":"TEST","variation_key":"TEST"},"unify-paper-account":{"key":"unify-paper-account","state":"TEST","variation_key":"TEST"},"wedding-website-animations-2":{"key":"wedding-website-animations-2","state":"TEST","variation_key":"TEST-1"},"cards-pdp-refresh":{"key":"cards-pdp-refresh","state":"TEST","variation_key":"TEST"},"invites-promo-hide":{"key":"invites-promo-hide","state":"TEST","variation_key":"TEST"},"paper-default-quantity":{"key":"paper-default-quantity","state":"TEST","variation_key":"TEST-2"},"paper-pdp-suite-versions-v2":{"key":"paper-pdp-suite-versions-v2","state":"CONTROL","variation_key":"TEST-0"},"edit-experience-improvements":{"key":"edit-experience-improvements","state":"TEST","variation_key":"TEST"},"recaptcha-refactor":{"key":"recaptcha-refactor","state":"TEST","variation_key":"TEST"}}},"article":{"title":"Why is there a difference between the number of gifts requested on my Manage Registry page vs. the number of gifts requested on my guest-facing registry page? ","body":"On your Manage Registry page, the gift count will be reflected based on the quantity of the items you are requesting. If you added 12 dinner plates and 12 mugs you will see that you are asking for 24 gifts. \n\nWhen your guests view your registry page they will see the gift count based on the products you added, not the quantity requested. This means if you added 12 dinner plates and 12 mugs all from the same brand, they will only see that you have added 2 products to your registry. \n\nWhen they take a closer look at the product, they will see the quantity you requested. \n\n![Screenshot 2024-10-21 at 1.45.10 PM](//images.ctfassets.net/77l22z9el0aa/2xEgjh3zkqMPYEdj5VgBbr/da1a591296adbc241dd32fcf9483e24f/Screenshot_2024-10-21_at_1.45.10_PM.png)","slug":"why-is-there-a-difference-between-the-number-of-gifts-requested-on-my-manage","parentSection":{"title":"Receiving Gifts","slug":"115000736251-receiving-gifts","zendeskId":115000736251,"business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}},"articles":[{"title":" Can I set up my registry to where guests can only ship gifts to my address?","href":"/faq/can-i-set-up-my-registry-to-where-guests-can-only-ship-gifts-to-my-address"},{"title":"How do I pay with Zola credits on the app? ","href":"/faq/360042134171-how-do-i-pay-with-zola-credits-on-the-app-"},{"title":"A guest purchased a gift on my registry from another website. Can you give me an update as to where it is?","href":"/faq/360035208831-a-guest-purchased-a-gift-on-my-registry-from-another-website-can-you-give-me-an-update-as-to-where-it-is-"},{"title":"How will we know when a gift has been purchased off our registry? Where can we track gifts we receive?","href":"/faq/115002839411-how-will-we-know-when-a-gift-has-been-purchased-off-our-registry-where-can-we-track-gifts-we-receive-"},{"title":"How and when will we actually receive our gifts at home?","href":"/faq/115002836992-how-and-when-will-we-actually-receive-our-gifts-at-home-"},{"title":"How do we keep track of who gave us what?","href":"/faq/115002837012-how-do-we-keep-track-of-who-gave-us-what-"},{"title":"How can we keep track of our thank you notes?","href":"/faq/115002837032-how-can-we-keep-track-of-our-thank-you-notes-"},{"title":"What is Zola store credit?","href":"/faq/115002837072-what-is-zola-store-credit-"},{"title":"What can we buy with a Zola gift card?","href":"/faq/360028431011-what-can-we-buy-with-a-zola-gift-card-"},{"title":"How do we redeem a Zola gift card?","href":"/faq/360028431471-how-do-we-redeem-a-zola-gift-card-"},{"title":"How can I exchange my gifts before they ship? Will my guests find out?","href":"/faq/115002837272-how-can-i-exchange-my-gifts-before-they-ship-will-my-guests-find-out-"},{"title":"How long can we wait to ship our gifts?","href":"/faq/115002839571-how-long-can-we-wait-to-ship-our-gifts-"},{"title":"What is a surprise gift? Why do we see this in our gift tracker?","href":"/faq/115002837292-what-is-a-surprise-gift-why-do-we-see-this-in-our-gift-tracker-"},{"title":"What happens if a gift is backordered, out of stock, or discontinued?","href":"/faq/115002837312-what-happens-if-a-gift-is-backordered-out-of-stock-or-discontinued-"},{"title":"I want to receive a gift I added from another website, but it's only giving me the option to withdraw funds - how can I receive my gift?","href":"/faq/i-want-to-receive-a-gift-i-added-from-another-website-but-its-only-giving-me"},{"title":"I have an external gift that keeps getting purchased multiple times by my guests - why is this happening?","href":"/faq/i-have-an-external-gift-that-keeps-getting-purchased-multiple-times-by-my"},{"title":" I received a gift from my registry that I added from an external website, but I haven't received it - where is my gift? ","href":"/faq/i-received-a-gift-from-my-registry-that-i-added-from-an-external-website-but"},{"title":"I ordered or received a gift card through Zola, when will I receive this?","href":"/faq/i-ordered-or-received-a-gift-card-through-zola-when-will-i-receive-this"},{"title":" I ordered a gift card but haven't received the redemption email, when will I get it?","href":"/faq/i-ordered-a-gift-card-but-havent-received-the-redemption-email-when-will-i"},{"title":"Why is there a difference between the number of gifts requested on my Manage Registry page vs. the number of gifts requested on my guest-facing registry page? ","href":"/faq/why-is-there-a-difference-between-the-number-of-gifts-requested-on-my-manage"}],"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"Registry","to":"/faq/category/115000342372-registry"}]},"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"Registry","to":"/faq/category/115000342372-registry"},{"label":"Receiving Gifts","to":"/faq/category/115000342372-registry/115000736251-receiving-gifts"}],"business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}}}},"__N_SSP":true},"page":"/faq/[faqArticleSlug]","query":{"faqArticleSlug":"why-is-there-a-difference-between-the-number-of-gifts-requested-on-my-manage"},"buildId":"web-preauth-a979bc4f13ea24c28beeee50ce54740065f695b2","assetPrefix":"https://d1tntvpcrzvon2.cloudfront.net/vpassets","runtimeConfig":{"MIXPANEL_PROJECT_TOKEN":"7a536271a9739a74faec2d35adf1748f","SEGMENT_ID":"5uA1DSKtOVYOwQFc8VmVrXWt5PioMQla","UPLOADCARE_PKEY":"bed481ea2bef6baf44de","ZOLA_ENV":"production","APP_VERSION":"1.3.30","FLAGS":{"PAPER_LP_SAMPLE_PACK_SECTION":false,"enableDatadog":true},"BABY_HOST":"https://baby.zola.com"},"isFallback":false,"gssp":true,"customServer":true}