If I cancel my order, are my Thank You Notes saved?

We don't have the option to save Custom Thank You Notes on an order that was canceled, so sorry about that!

You can, however, find a PDF of the notes you created here.


Questions in this section


Questions in this section

\n
Web Accessibility
\n \n\n\n\n\n\n\n \n ","userCtx":{"object_id":"687b51c84dee4960b531ba58","is_spoof":false,"has_registry":false,"has_wedding_account":false,"has_website":false,"has_guest_list":false,"has_inspiration_account":false,"has_invitation_account":false,"has_marketplace_account":false,"has_completed_onboarding":false,"has_store_account":false,"has_baby_registry":false,"is_inspiration_vendor":false,"is_inspiration_admin":false,"has_board_items":false,"is_guest":true,"user_experiments":{"cart-modal-guest-checkout":{"key":"cart-modal-guest-checkout","state":"TEST","variation_key":"TEST"},"paper-ulp-optimization-exp-3":{"key":"paper-ulp-optimization-exp-3","state":"CONTROL","variation_key":"TEST-0"},"hdyhau-subway":{"key":"hdyhau-subway","state":"TEST","variation_key":"TEST"},"unbounce-std-onboard-landing":{"key":"unbounce-std-onboard-landing","state":"TEST","variation_key":"TEST-1"},"unbounce-design-website-mobile":{"key":"unbounce-design-website-mobile","state":"TEST","variation_key":"TEST-1"},"marketplace_featured_vendors_holdout":{"key":"marketplace_featured_vendors_holdout","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"marketplace-multi-inquiry-photos-mweb":{"key":"marketplace-multi-inquiry-photos-mweb","state":"TEST","variation_key":"TEST-1"},"improve-mweb-postauth-nav-products-2":{"key":"improve-mweb-postauth-nav-products-2","state":"TEST","variation_key":"TEST-1"},"unbounce-design-homepage-mobile":{"key":"unbounce-design-homepage-mobile","state":"TEST","variation_key":"TEST-1"},"marketplace-multi-inquiry-photos":{"key":"marketplace-multi-inquiry-photos","state":"TEST","variation_key":"TEST-1"},"payment-intent-vendor-upgrade-ramp":{"key":"payment-intent-vendor-upgrade-ramp","state":"TEST","variation_key":"TEST"},"paper-samples-favorites-remove-customization":{"key":"paper-samples-favorites-remove-customization","state":"CONTROL","variation_key":"TEST-0"},"session-replay-sample-rate":{"key":"session-replay-sample-rate","state":"NOT_IN_TEST","variation_key":"NOT_IN_TEST"},"marketplace-listing-page-gallery-optimizations":{"key":"marketplace-listing-page-gallery-optimizations","state":"CONTROL","variation_key":"TEST-0"},"marketplace-zendesk-chat":{"key":"marketplace-zendesk-chat","state":"TEST","variation_key":"TEST"},"marketplace-onboarding-reordering":{"key":"marketplace-onboarding-reordering","state":"TEST","variation_key":"TEST-1"},"recaptcha-refactor":{"key":"recaptcha-refactor","state":"TEST","variation_key":"TEST"},"marketplace-preauth-srp-pros-and-cons-release-ramp":{"key":"marketplace-preauth-srp-pros-and-cons-release-ramp","state":"TEST","variation_key":"TEST"}}},"article":{"title":"If I cancel my order, are my Thank You Notes saved?","body":"We don't have the option to save Custom Thank You Notes on an order that was canceled, so sorry about that! \n\nYou can, however, find a PDF of the notes you created [here](https://www.zola.com/wedding-planning/projects/finished).","slug":"if-i-cancel-my-order-are-my-thank-you-notes-saved","parentSection":{"title":"Thank You Notes","slug":"thank-you-notes","business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}},"articles":[{"title":"How do I use the Thank You Note Generator? ","href":"/faq/how-do-i-use-the-thank-you-note-generator"},{"title":"If I cancel my order, are my Thank You Notes saved?","href":"/faq/if-i-cancel-my-order-are-my-thank-you-notes-saved"}],"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"Invites and paper","to":"/faq/category/360000753151-invites-paper"}]},"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"Invites and paper","to":"/faq/category/360000753151-invites-paper"},{"label":"Thank You Notes","to":"/faq/category/360000753151-invites-paper/thank-you-notes"}],"business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}}}},"__N_SSP":true},"page":"/faq/[faqArticleSlug]","query":{"faqArticleSlug":"if-i-cancel-my-order-are-my-thank-you-notes-saved"},"buildId":"web-preauth-221e79efdd38f8184399f7cbdf0ef6e1099114fc","assetPrefix":"https://d1tntvpcrzvon2.cloudfront.net/vpassets","runtimeConfig":{"APP_VERSION":"1.3.89","MIXPANEL_PROJECT_TOKEN":"7a536271a9739a74faec2d35adf1748f","SEGMENT_ID":"5uA1DSKtOVYOwQFc8VmVrXWt5PioMQla","UPLOADCARE_PKEY":"bed481ea2bef6baf44de","ZOLA_ENV":"production","FLAGS":{"PAPER_LP_SAMPLE_PACK_SECTION":false,"enableDatadog":true},"BABY_HOST":"https://baby.zola.com"},"isFallback":false,"gssp":true,"customServer":true,"scriptLoader":[]}