Is my personal information secure?

Zola takes every precaution to protect your personal information, including your payment information – it’s important to us that you feel safe and secure when using our platform. For that reason, we use a third-party payment processor, Stripe, to securely process all of our online transactions. You can view Zola’s Privacy Policy here and you can view Stripe’s Privacy Policy here.

Questions in this section

Questions in this section

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Web Accessibility
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my personal information secure?","body":"Zola takes every precaution to protect your personal information, including your payment information – it’s important to us that you feel safe and secure when using our platform. For that reason, we use a third-party payment processor, Stripe, to securely process all of our online transactions. You can view Zola’s Privacy Policy [here](https://www.zola.com/privacy) and you can view Stripe’s Privacy Policy [here](https://stripe.com/privacy).","slug":"115002838012-is-my-personal-information-secure-","parentSection":{"title":"Checkout Process","slug":"115000736651-checkout-process","zendeskId":115000736651,"business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}},"articles":[{"title":"Which currency will I be billed in?","href":"/faq/9531052626573-which-currency-will-i-be-billed-in-"},{"title":"Can I use Venmo as a form of payment at checkout?","href":"/faq/360035769312-can-i-use-venmo-as-a-form-of-payment-at-checkout-"},{"title":"Is my personal information secure?","href":"/faq/115002838012-is-my-personal-information-secure-"},{"title":"Is my credit card information secure?","href":"/faq/115002839851-is-my-credit-card-information-secure-"},{"title":"Will I receive a tracking number for my order?","href":"/faq/115002840031-will-i-receive-a-tracking-number-for-my-order-"},{"title":"I am checking out and see the option to “Email the couple on a later date.” What is this?","href":"/faq/115002840371-i-am-checking-out-and-see-the-option-to-email-the-couple-on-a-later-date-what-is-this-"},{"title":" I tried to check out but was redirected to another website. Why did this happen?","href":"/faq/360026907912--i-tried-to-check-out-but-was-redirected-to-another-website-why-did-this-happen-"},{"title":"Can I include a note to the couple with my gift?","href":"/faq/115002838092-can-i-include-a-note-to-the-couple-with-my-gift-"},{"title":"I’m contributing to a cash or honeymoon fund for a couple. Is there a handling fee?","href":"/faq/115002838152-i-m-contributing-to-a-cash-or-honeymoon-fund-for-a-couple-is-there-a-handling-fee-"},{"title":"Do you offer gift wrapping on Zola items?","href":"/faq/115002839991-do-you-offer-gift-wrapping-on-zola-items-"},{"title":" I need to change the surprise gift date on an order I placed, what do I do?","href":"/faq/i-need-to-change-the-surprise-gift-date-on-an-order-i-placed-what-do-i-do"},{"title":"I have a charge from Zola that I don't recognize - how can I get help with this?","href":"/faq/i-have-a-charge-from-zola-that-i-dont-recognize-how-can-i-get-help-with-this"},{"title":"My order didn't go through but I still see a pending charge on my credit card statement, what do I do?","href":"/faq/my-order-didnt-go-through-but-i-still-see-a-pending-charge-on-my-credit-card"}],"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"For wedding guests","to":"/faq/category/115000284811-for-gift-givers-wedding-guests"}]},"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"For wedding guests","to":"/faq/category/115000284811-for-gift-givers-wedding-guests"},{"label":"Checkout Process","to":"/faq/category/115000284811-for-gift-givers-wedding-guests/115000736651-checkout-process"}],"business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}}}},"__N_SSP":true},"page":"/faq/[faqArticleSlug]","query":{"faqArticleSlug":"115002838012-is-my-personal-information-secure-"},"buildId":"web-preauth-a979bc4f13ea24c28beeee50ce54740065f695b2","assetPrefix":"https://d1tntvpcrzvon2.cloudfront.net/vpassets","runtimeConfig":{"MIXPANEL_PROJECT_TOKEN":"7a536271a9739a74faec2d35adf1748f","SEGMENT_ID":"5uA1DSKtOVYOwQFc8VmVrXWt5PioMQla","UPLOADCARE_PKEY":"bed481ea2bef6baf44de","ZOLA_ENV":"production","APP_VERSION":"1.3.30","FLAGS":{"PAPER_LP_SAMPLE_PACK_SECTION":false,"enableDatadog":true},"BABY_HOST":"https://baby.zola.com"},"isFallback":false,"gssp":true,"customServer":true}