I want to cancel an order I placed, how can I do that?

To cancel an order you placed, please contact us with your order number, and we'll be happy to try and cancel this order before it ships.

Please note - if your order has already been shipped we cannot cancel it, you can still return it for free. Please contact us and we’ll help out!

Questions in this section

Questions in this section

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","href":"/faq/i-received-my-order-but-i-got-the-wrong-item-what-do-i-do-wedding-guest"},{"title":"I ordered a gift for a shower or wedding and it won't get here in time, can I request a gift voucher?","href":"/faq/i-ordered-a-gift-for-a-shower-or-wedding-and-it-wont-get-here-in-time-can-i"},{"title":"My tracking number says my order was returned to sender, what do I do? ","href":"/faq/my-tracking-number-says-my-order-was-returned-to-sender-what-do-i-do"},{"title":"My order is being shipped to the wrong address, what do I do?","href":"/faq/my-order-is-being-shipped-to-the-wrong-address-what-do-i-do"},{"title":"Why can't the item or gift I want ship to California?","href":"/faq/why-cant-the-item-or-gift-i-want-ship-to-california"},{"title":"I want to cancel an order I placed, how can I do that? ","href":"/faq/i-want-to-cancel-an-order-i-placed-how-can-i-do-that"},{"title":"I requested my order to be canceled, but it shipped anyway - what do I do now?","href":"/faq/i-requested-my-order-to-be-canceled-but-it-shipped-anyway-what-do-i-do-now"},{"title":"I placed an order with an incorrect billing address, what do I do?","href":"/faq/i-placed-an-order-with-an-incorrect-billing-address-what-do-i-do"},{"title":"I have multiple return labels for items I want to send back, can I combine them all into one box?","href":"/faq/i-have-multiple-return-labels-for-items-i-want-to-send-back-can-i-combine"},{"title":"I requested a return but I haven't received my label yet - where is it?","href":"/faq/i-requested-a-return-but-i-havent-received-my-label-yet-where-is-it"},{"title":"I got a notification about a refund, but that credit card is closed now - what do I do?","href":"/faq/i-got-a-notification-about-a-refund-but-that-credit-card-is-closed-now-what"}],"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"For wedding guests","to":"/faq/category/115000284811-for-gift-givers-wedding-guests"}]},"breadcrumbs":[{"label":"FAQs","to":"/faq"},{"label":"For wedding guests","to":"/faq/category/115000284811-for-gift-givers-wedding-guests"},{"label":"Shipping and Return Policies","to":"/faq/category/115000284811-for-gift-givers-wedding-guests/115000745732-shipping-and-return-policies"}],"business":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"77l22z9el0aa"}},"id":"1VM1qyP3yw3yp94cYyBQ6J","type":"Entry","createdAt":"2023-05-23T17:54:44.173Z","updatedAt":"2023-05-23T17:54:44.173Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":2,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"business"}},"locale":"en-US"},"fields":{"name":"Wedding"}}}},"__N_SSP":true},"page":"/faq/[faqArticleSlug]","query":{"faqArticleSlug":"i-want-to-cancel-an-order-i-placed-how-can-i-do-that"},"buildId":"web-preauth-a979bc4f13ea24c28beeee50ce54740065f695b2","assetPrefix":"https://d1tntvpcrzvon2.cloudfront.net/vpassets","runtimeConfig":{"MIXPANEL_PROJECT_TOKEN":"7a536271a9739a74faec2d35adf1748f","SEGMENT_ID":"5uA1DSKtOVYOwQFc8VmVrXWt5PioMQla","UPLOADCARE_PKEY":"bed481ea2bef6baf44de","ZOLA_ENV":"production","APP_VERSION":"1.3.30","FLAGS":{"PAPER_LP_SAMPLE_PACK_SECTION":false,"enableDatadog":true},"BABY_HOST":"https://baby.zola.com"},"isFallback":false,"gssp":true,"customServer":true}